Terms & Conditions
Customer Care
At BreezeBay, we are committed to providing exceptional customer care. Our dedicated team is here to assist you with any queries and ensure a seamless shopping experience. Whether you need product information, assistance with your order, or have any concerns, we are just a message away. Building trust and fostering strong relationships with our customers is our top priority, so you can shop with confidence.
Privacy & Safety
Ensuring the privacy and safety of our customers' personal information is paramount at BreezeBay. We employ stringent measures to safeguard your data and only use it for the intended purposes, such as order processing and personalized shopping experiences. Our transparent privacy policy outlines how we handle data, including third-party verification for secure payments and the responsible use of customer information post-purchase. By prioritizing clarity and honesty, we aim to earn and maintain your trust, encouraging repeat visits to our site.
Payment Policy
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We accept UPI, Debit Cards, Credit Cards, Net Banking, and Cash on Delivery (COD).
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All online payments are processed through secure, encrypted payment gateways.
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COD is available only on select products and pin codes.
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BreezeBay reserves the right to disable COD for any order or customer.
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Repeated COD refusals may result in permanent COD blocking.
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All prices are in ₹ (Indian Rupees) and charges are shown at checkout.
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Refunds are processed as per our Return & Refund Policy.
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COD refunds (if approved) are processed only via UPI/Bank Transfer.
​Terms & Conditions – BreezeBay
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1. General
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By placing an order on BreezeBay, you confirm that you are legally capable of entering into a binding contract.
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We reserve the right to modify these Terms & Conditions at any time without prior notice.
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2. Product Information
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We try our best to display accurate product details, descriptions, and prices.
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However, slight variations in color, size, or appearance may occur.
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BreezeBay reserves the right to limit quantities or discontinue products without prior notice.
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3. Pricing & Payment
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All prices are listed in Indian Rupees (₹).
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Prices may change without prior notice.
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We accept Prepaid Payments and Cash on Delivery (COD) on select products and locations.
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4. Cash on Delivery (COD) Rules
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COD is available only on select pin codes and products.
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BreezeBay reserves the right to disable COD for any user without notice.
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Repeated COD order refusals may result in permanent COD blocking.
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For high-value orders, partial prepaid payment may be required.
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5. Shipping
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Orders are processed within 1–2 business days.
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Estimated delivery time is 3–10 business days, depending on location.
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Delays due to courier partners, weather, or external reasons are beyond BreezeBay’s control.
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6. Returns & Refunds
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Returns are accepted only as per our Return & Refund Policy.
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Unboxing video and invoice are mandatory for any return/refund request.
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COD refunds will be processed only via Bank Transfer or UPI.
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BreezeBay reserves the final right to approve or reject any return or refund.
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7. User Responsibilities
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You are responsible for providing accurate personal and shipping information.
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BreezeBay is not responsible for failed deliveries due to incorrect details shared by the user.
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8. Intellectual Property
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All website content including logos, text, images, graphics, and design are the property of BreezeBay.
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Unauthorized use, copying, or distribution is strictly prohibited.
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9. Fraud & Misuse
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Any fraudulent activity (fake returns, fake damage claims, COD abuse, etc.) will result in account termination and possible legal action.
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10. Limitation of Liability
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BreezeBay shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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11. Governing Law
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These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
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Any disputes shall be subject to the jurisdiction of Indian courts only.
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12. Contact Information
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For any questions regarding these Terms & Conditions, you may contact us at:
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📩 info@breezebay.in